Shipping & Returns

SHIPPING COSTS

UK DOMESTIC

  • FREE shipping on orders over £49 GBP.
  • Visit our checkout page to estimate shipping charges. 

REST OF EU

  • FREE shipping over £130 GBP to all EU countries*, as well as Norway, Iceland and Switzerland.
  • Visit our checkout page to estimate shipping charges. 
  • Duties and taxes will be prepaid and included at checkout.

SUBSCRIPTION SHIPPING***

  • You’ll be notified via email prior to recurring orders being shipped.
  • UK: FREE shipping.
  • EU: Standard shipping rates above apply. Duties and taxes will be prepaid and included in monthly charge.
  • Rest of World: Standard shipping rates above apply. Duties and taxes will be prepaid and included in monthly charge.
  • Cancellations must be requested 24 hours before subscription is set to renew. Cancel by emailing us at hello@amphuman.com or login to your personal portal.

SHIPPING TIMING

  • Orders placed by 12pm on weekdays ship the same day. 
  • Orders placed on weekends ship the next business day. 
  • Transit times are determined by shipping method. 
  • Transit times quoted are estimates only.

SATISFACTION GUARANTEE & RETURNS

We strive for 100% satisfaction with PR Lotion. If you are unhappy with your purchase from our website, you may contact us for a replacement or refund within 60 days. Shipping charges are non-refundable, including return shipping.  Apparel and gear is non-refundable, but should you have any problems with your purchase, contact us to see if we can find a fix.

Contact: hello@amphuman.com for returns.

*EU countries include Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Russia, San Marino, Slovakia, Slovenia, Spain, Sweden, Turkey, Ukraine, Vatican City.

***Shipping policy effective on new orders placed as of 09.02.20.  Subscription orders placed prior are grandfathered in with existing shipping rates and terms but may be changed at any time through the customer portal or by emailing hello@amphuman.com.  Any cancelled subscriptions that are later reactivated are subject to the current shipping policy.